Full Service Water Utility Management & Operations
With over 50 years of full service water utility management experience, UMS is ready to help you provide a safe and reliable water supply to your customers. UMS can run your entire district for you, or we can cater to your specific needs. Just need a meter reader? We can do that. Only want to outsource your billing? We’re here for you.
Water Utility Management options include:
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Billing Services
- Metered and Non-Metered Billing, late notices, shut off notices, payment collection, eBill, ePay, and more
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Customer Service
- Bilingual call center, web-based customer account management, and more
- Meter reading
- Meter maintenance, replacements, installations, etc
- Water sample collection and submission to a lab of your choice
- Mainline, tank, pump, and other infrastructure monitoring, maintenance, and repair
- Expert emergency response - 24/7/365 response to water emergencies
- Employee hiring assistance - expert consultation for interviews, resume review, want ad design, and job description design
- Payroll services
- Accounting services – including accounts receivable, payables, general ledger, and financial statements
- Annual and other reporting for CA Department of Public Health, CA Public Utilities Commission, CA State Controller’s Office, etc
- Special projects funding application assistance
Let us help you optimize your operations. Lower operational costs will result in more affordable water and more satisfied customers. Contact UMS today.
Other information:
Contact UMS - Request a call or email from UMS
Comprehensive and a la carte Billing & Payment Services
Customer Service that exceeds your Expectations