For 24-hour customer support or emergency, please call:


For Billing or Service Inquiries:

Customer Service

Drawer 5173
Chico, California

For BILLING inquiries or SERVICE requests, or to pay your bill by phone using your valid credit card, debit card, or checking account: Customer Service Representatives are available to assist you Monday-Friday 8:00 am-4:30 pm.
Our offices are closed on weekends and holidays.

Phone: (530) 717-2600 or Toll Free at 1-866-912-3692
Fax: 1-530-717-2639

Company Directory

Director of Community Relations
Email: Contact Form

Quality Operations and Customer Service
Customer ServiceAt Utility Management Services, we stress quality operations and customer service, our employees have an exemplary record with the state and local health departments and have the reputation of maintaining the highest standards of the industry.

Experienced Staff
Our staff is located in California communities such as Chico, Magalia, Paradise, Stirling City, Colusa, Arbuckle, Burney, Bakersfield, California Hot Springs, Ferndale, Mt. Lassen, Pine Flat, Pine Mountain, Porterville, Springville, Strawberry, Walnut Ranch, and Fresno. Our employee family is comprised of exceptional individuals, some of whom have been with us over thirty years.


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