Del Oro is proudly celebrating 50 years of serving California


For 24-hour customer support or emergency, please call:


For Billing or Service Inquiries:

Country Estates District

Photo of well head booster tank and pump and storage tank at Country Estates District

To contact a Customer Service Representative,
Country Estates District customers please dial 530-717-2508

Country Estates District serves Tracts No 1951, 2196, 2552, and 2553 and vicinity, located approximately 9 mile east of Bakersfield, Kern County, California.

Advice Letter 516-A Notice Mailed 2-20-2020      AL 516-A Q&A

2020 Meter Reading Schedule



2014-2016 DROUGHT INFORMATION (Click Here)

Please read the notice which was mailed with the July 20, 2016 bills. The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.

Notices Sent
 1,2,3 TCP Notice Mailed 6-17-2020
 1,2,3 TCP Notice Mailed 2-19-2020
 1,2,3 TCP Notice Mailed 11-20-2019
 1,2,3 TCP Notice Mailed 9-18-2019
 1,2,3 TCP Notice Mailed 7-31-2019
 1,2,3 TCP Notice Mailed 3-20-2019
 1,2,3 TCP Notice Mailed 12-19-2018
 1,2,3 TCP Notice Mailed 10-17-2018
 1,2,3 TCP Notice Mailed 7-18-2018

There are no current projects active in Country Estates District.

Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

New Service Advance Deposit $ 223.44
Meter Size Monthly Charge
5/8 by 3/4 inch $ 18.62
3/4 inch $ 27.92
1 inch (most homes have these) $ 46.55
1 1/2 inch $ 93.07
2 inch $ 148.91
3 inch $ 279.20
Quantity Rate  
For all water used, per 100 cubic feet $ 2.060
Late Fee  
For monthly bills not paid by the due date $ 10.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.23% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Special Conditions - Country Estates Annual General Metered Service
  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
  2. The established billing cycle for water used is monthly.
  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
  4. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
  5. A late charge will be imposed per Schedule No. LC.
  6. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
  7. As authorized by the California Public Utilities Commission, the Quantity Rate is increased from $1.750 to $1.766 to offset increased power costs over the amount allowed in Resolution No. W-4737. The increase will be reflected as a Power Offset Quantity Rate Surcharge in the amount of $0.016 per ccf.
  8. As authorized by the California Public Utilities Commission in Advice Letter No. 343, dated September 21, 2012, the Quantity Rate is increased from $1.898 to $1.965 to offset increased power costs over the amount allowed in Resolution No. W-4737. The increase will be reflected as a Power Offset Quantity Rate Surcharge in the amount of $0.067 per ccf.
  9. As authorized by the California Public Utilities Commission, all bills across Del Oro Water Company Districts are subject to a surcharge over twelve (12) billing cycles at $10.54 per month to each customer's bill as approved by the CPUC on May 30, 2019 by Resolution No. W-5193 following Advice Letter No. 511-A. This charge is for the specific purpose of collecting lost revenue of $800,000 due against the DOWC Lost Revenue Balancing Account which tracks the lost revenue associated with the November 2018 CAMP Fire offset by cost savings associated with lower sales on volume-related items such as power, and any insurance or litigation proceeds received by DOWC.

Copyright © 2020 Del Oro Water Company. All rights reserved.