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California Pines District

Photo of production meter and valves at California Pines District well

To contact a Customer Service Representative,
California Pines District customers please dial 530-717-2511

Windy Fire Update - Wednesday, 10/6/2021, 1:30 pm

Incident has been downgraded, and the California Pines District is no longer under threat.

Windy Fire Update - Monday, 10/4/2021, 8:55 am

Southern Cal Edison restored power to the area on Saturday, 10/2/21, and the evacuations are being lifted today at noon. 

Due to the use of hydrants during the fire, customers may experience discoloration or sediment in their water. These conditions are expected and are of no health concern. However, please take care with laundry, as cloudy water may stain certain fabrics. 

Windy Fire Update - Tuesday, 9/28/2021, 12:20 pm

Del Oro personnel continue to work with fire crews to maintain water to the district. Fire personnel are protecting the town with hand crews to address any spot fires and dozers to maintain fire lines. 

Del Oro does not have information about specific properties or fire operations. For updated information, please refer to the InciWeb incident at: 

Windy Fire Update - Monday, 9/27/2021, 11:45 am

Del Oro is working closely with fire personnel in Tulare County working on the Windy Fire. As of this update, a generator is providing power to pump from the well to fill the tank to supply water via gravity as long as possible. 

The fire is closest on the north side of Pine Flat above Flying T. No structure damage to our district at this time. The fire is directly behind a few properties, but the fire crew is holding the line. The fire on the south side of Pine Mountain is not yet visible, but continues to burn toward Pine Flat as well. 

California Pines District serves the unincorporated community known as Pine Flat, located approximately two miles southeast of California Hot Springs, the area known as Pine Mountain (Tracts Number 416 and 455 in Rainbow Ranch and Tracts Number 438 and 455, located approximately one mile east of Pine Flat), and vicinity, in Tulare County, California.

2021 Meter Reading Schedule




June 16, 2021: Customers are asked to voluntarily conserve water due to this year's extremely dry conditions. Please read the NOTICE that was mailed with the June 16, 2021 bills.

The complete list of restrictions can also be found in Rule 14.1. Alternate watering days and water prohibitions are in effect for ALL Districts.

Photo of the California Pines water tank showing where the operating range and current water level
Concerned about the tank level? In the photos above, the operating range is marked in white, while the current level is marked in red. A diagram on how to read the tank level has also been posted at Seven Oaks Market and the fire station.


Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.

New Service Advance Deposit $ 195.81
Meter Size Monthly Charge
5/8 by 3/4 inch (most homes have these) $   65.27
3/4 inch $   88.90
1 inch $  136.17
1 1/2 inch $  254.35
2 inch $  396.16
3 inch $  727.05
4 inch $1,199.74
6 inch $2,381.49
Quantity Rate  
For all water used, per 100 cubic feet $ 9.810
Late Fee  
For monthly bills not paid by the due date $ 10.00

California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 1.43% surcharge is required to be added to all customers' bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.

Other Services and Fees
Please see the back of your bill for additional information about other services and fees.

Special Conditions - California Pines Annual General Metered Service
  1. The annual service charge applies to service during the 12 month period commencing January 1 and is due in advance. If a permanent resident of the area has been a customer of the utility for at least 12 months, the resident may elect, at the beginning of the calendar year, to pay prorated service charges in advance at intervals of less than one year in accordance with the utility's established billing periods.
  2. The established billing cycle for water used is monthly.
  3. The opening bill for meter service, except upon conversion from flat rate service, shall be established after the first day of any year, the portion of such annual charge applicable to the current year shall be determined by multiplying the annual charge by one three-hundred-sixty-fifth (1/365) of the number of days remaining in the calendar year. The balance of the payment of the initial annual charge shall be credited against the charges for the succeeding annual period. If service is not continued for at least one year after the date of initial service, no refund of the initial annual charges shall be due the customers.
  4. In the event that a customer terminates service under this schedule and reinstates service at the same location within 12 months, there will be a reconnection charge equal to the minimum charges which would have been billed had the customer not terminated service.
  5. All bills are subject to the California Public Utilities Commission (CPUC) Reimbursement Fee set forth in Schedule No. UF.
  6. A late charge will be imposed per Schedule No. LC.
  7. In accordance with Section 2714 of the Public Utilities Code, if a tenant in a rental unit leaves owing the company, service to subsequent tenants in that unit will, at the company's option, be furnished on the account of the landlord or property owner.
  8. The CPUC granted and approved on January 1, 2020, for the California Pines District an Interim Rate Increase, followed by Resolution No. W-5229 dated August 6, 2020, granting a General Rate Increase and eliminating the $10.54 Lost Revenue Surcharge. With approval of this Advice Letter No. 523, DOWCCP is granted reimbursement of the under-collected revenues in the amount of 33,687.70 as a one-time surcharge over approximately forty-eight (48) billing cycles at $2.44 per customer per month, or until the net shortfall is reimbursed. If over-collection of funds occurs, a credit will be issued to the customers. 

Windy Fire Update - Tuesday, 9/28/2021, 12:20 pm

Del Oro personnel continue to work with fire crews to maintain water to the district. Fire personnel are protecting the town with hand crews to address any spot fires and dozers to maintain fire lines. 


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